Anthurium Regale Plant Rare Phytosanitary Certificate
Item History & Price
Plant Description :Please read our Shop Info and our Term & Condition before you order. Our shop info & Term Condition is a basis of transaction agreement for each parties (Buyer & Seller).Photos are for reference only (The plants sent will be more or less like in the photo)
Term & Condition :
1. General Term1.1. By purchasing plant overseas, customer are aware that plant might not be in its best conditionwhen it arrives due to long transportation process and plan...t state (with or without root). It will takesome times to recover.1.2.It is with best assumption that customer has the knowledge and experience to take care of theplants.1.3.It is customer’s responsibility to understand whether the plants are forbidden or not in theircountry and understand the import requirement in their country.1.4.Customer shall input the phone number and email address for DHL/EMS info. Many failure ofdelivery caused by Customer Uncontactable. DHL Express requires acceptance signature ondelivery.1.5.We don't accept cancellation order after 2 days order received.1.6.We accept return for dead plant, but not for dead leaf.
2. Export Process2.1. Customer shall ensure the address for delivery maximum 2 days after ordering plant. This addresswill be a reference for all Export Documents.2.2. We don't accept any request shipping with declare as Non Plant or other illegal action.2.3. Please note that some countries require Import Permit or other document. It is customerobligation to provide the required Import Permit. For example :a. Customer from Canada is required to provide Import Permit.b. Customer from United Kingdom is required to provide PEACH (Procedure for ElectronicApplication for Certificates) from The Horticultural Marketing Inspectorate Government ofUnited Kingdom.c. Customer from USA shall provide import permit for purchase more than 12 plants.2.4. We have to proceed application of Export permit from Government Indonesia prior to shipping. Itusually takes 7-10 working days.
3. Custom & Shipping Process3.1. Plants are carefully sanitized then covered into plastic with sterilised moist moss. Plants are rolledup in paper to provide protection for the leaves. We use styrofoam box or cardboard boxes assecondary packaging.3.2. We will provide tracking number eBay System.3.3. Customer shall understand, shipping duration is depend on your Custom Clearance process. Interm of delay, Customer shall contact DHL/EMS contact centre/ local call centre.3.4. We ship plants with Phytosanitary Certificates in every shipment, indicating that the plants alreadypassed the quarantine inspection and meet customer’s country requirements.3.5. We are not liable for any loss, damage, death, or injury arising directly or indirectly from anyprocess caused by custom or shipping process (handling, treatment, and release time). Customersagrees to not request any refund or plant replacement or other compensation.3.6. We don't accept return packages for any reasons. Plant will be destroyed by Custom whenreturning back to Indonesia.3.7. When normal custom process has been passed (maximum 3 days) and the plants die because ofbad preparation by Our Team, customer may propose plant replacement. To be eligible for plantsreplacement, pictures or video of the plants conditions must be sent as a proof, within 24 hours after plants arrival.3.8. In a circumstance that customer prefer a refund than plant replacement, the plants must beto 40% administration and handling fee. Refund is only applicable for the plants, shipping cost(refer to DHL receipt as a basis) is 50% refundable.
BY ORDERING PLANT, CUSTOMER AGREE TO BE BOUND BY THESE TERMS & CONDITIONS
Term & Condition :
1. General Term1.1. By purchasing plant overseas, customer are aware that plant might not be in its best conditionwhen it arrives due to long transportation process and plan...t state (with or without root). It will takesome times to recover.1.2.It is with best assumption that customer has the knowledge and experience to take care of theplants.1.3.It is customer’s responsibility to understand whether the plants are forbidden or not in theircountry and understand the import requirement in their country.1.4.Customer shall input the phone number and email address for DHL/EMS info. Many failure ofdelivery caused by Customer Uncontactable. DHL Express requires acceptance signature ondelivery.1.5.We don't accept cancellation order after 2 days order received.1.6.We accept return for dead plant, but not for dead leaf.
2. Export Process2.1. Customer shall ensure the address for delivery maximum 2 days after ordering plant. This addresswill be a reference for all Export Documents.2.2. We don't accept any request shipping with declare as Non Plant or other illegal action.2.3. Please note that some countries require Import Permit or other document. It is customerobligation to provide the required Import Permit. For example :a. Customer from Canada is required to provide Import Permit.b. Customer from United Kingdom is required to provide PEACH (Procedure for ElectronicApplication for Certificates) from The Horticultural Marketing Inspectorate Government ofUnited Kingdom.c. Customer from USA shall provide import permit for purchase more than 12 plants.2.4. We have to proceed application of Export permit from Government Indonesia prior to shipping. Itusually takes 7-10 working days.
3. Custom & Shipping Process3.1. Plants are carefully sanitized then covered into plastic with sterilised moist moss. Plants are rolledup in paper to provide protection for the leaves. We use styrofoam box or cardboard boxes assecondary packaging.3.2. We will provide tracking number eBay System.3.3. Customer shall understand, shipping duration is depend on your Custom Clearance process. Interm of delay, Customer shall contact DHL/EMS contact centre/ local call centre.3.4. We ship plants with Phytosanitary Certificates in every shipment, indicating that the plants alreadypassed the quarantine inspection and meet customer’s country requirements.3.5. We are not liable for any loss, damage, death, or injury arising directly or indirectly from anyprocess caused by custom or shipping process (handling, treatment, and release time). Customersagrees to not request any refund or plant replacement or other compensation.3.6. We don't accept return packages for any reasons. Plant will be destroyed by Custom whenreturning back to Indonesia.3.7. When normal custom process has been passed (maximum 3 days) and the plants die because ofbad preparation by Our Team, customer may propose plant replacement. To be eligible for plantsreplacement, pictures or video of the plants conditions must be sent as a proof, within 24 hours after plants arrival.3.8. In a circumstance that customer prefer a refund than plant replacement, the plants must beto 40% administration and handling fee. Refund is only applicable for the plants, shipping cost(refer to DHL receipt as a basis) is 50% refundable.
BY ORDERING PLANT, CUSTOMER AGREE TO BE BOUND BY THESE TERMS & CONDITIONS
