BEST Philodendron PARAISO VERDE Variegated Rare Beauty
Item History & Price
Our shop info & term conditions is a basis of transaction agreement for each parties (Buyer & Seller).The Photos are samples (The plants sent will be more or less like in the photo depends/because of stocks).Leaves Qty : 2 - 4 - 5Free Phytosanitary Certificate For Every Purchase.
Shipping :
We ship all over the world and each country has its own rules and policies, especially regardi...ng import permits and tax fees at customs.For shipments we use the DHL Express service. After the payment is complete, we immediately apply for a plant export permit, inspect the plant at the quarantine office and finish processing the phytosanitary certificate document.
It takes 1-2 weeks working days. The process of sending the package to the destination country can take between 4 ? 8 days.We only send the best plants (healthy and rooted) according to the buyer?s order.We use sphagnum moss for media, use safe boxes and are resistant to hot and cold weather.
There are several steps to prepare for the shipment :
1. Submit an export permit as a condition for making a phytosanitary certificate.2. Laboratory tests to check which plants are sent are really healthy.3. Making phytosanitary certificates and re-checking by the plant quarantine agency, the ministry of agriculture.4. Shipping to DHL Express.
Term & Conditions :
Each country has different regulations and policies regarding plant imports, especially in terms of licensing and taxes. This is the responsibility of the buyer. If there is a problem or the package is held by customs in the destination country because of the cost of taxes or import permits, the buyer is obliged and responsible to solve it.The applicable regulations in Indonesia for the export of plants are applying for an export license which is a requirement for making phytosanitary certificates. And carry out plant inspections at the Indonesian Plant Quarantine Agency. This process is mandatory for each shipment and takes 1-2 weeks in normal times.There may be minor damage to the plant during the shipping process, some leaves turn yellow or break and some roots are damaged. Please buyers understand and immediately notify us. We will help give instructions on what steps to do so that the plant does not die in the future.If there is heavy damage to the plants during the shipping process such as damage or rotting of the plant as a whole.We will resend a new plant on the condition that shipping costs are the responsibility of the buyer.All problems will be resolved in a familial manner.
Refund Policy :
The most priority if a plant is damaged or dies is replacement of a new plant. With the condition that DHL Express shipping costs are the responsibility of the buyer.Refund is 100% of the price of plants replaced, we do not refund phytosanitary fees and shipping costs.Must include clear video and photo when opening the package as evidence, and send the file to our email.Cancellation of transactions is only approved before delivery occurs. If the request for cancellation of the transaction is after 24 hours of payment, we will refund the buyer?s money excluding phytosanitary fees.Buyers don?t criticize on social media. If you have this, the refund process will be more difficult and maybe we will not refund.
BY ORDERING PLANT, CUSTOMER AGREE TO BE BOUND BY THESE TERMS & CONDITIONS