Helloand thank you so much for visiting our listing, we pride ourselves on customersupport, so if you cannot leave all 5 star ratings please contact us so we canfix the problem! Item Description: (Used) New Bright 12.8V 500mAh Rechargeable RC Lithium Ion Battery Pack Free Shipping___________________________________________________ Shipping Info: We process all orders without fail between 24-48 hours upon receiving payment confirmation. We offer proven Free Sh...ipping on all our products, unless specified in the item listing. Smoke and Pet free home!!!____________________________________________________________ Refunds and Cancellations:If a return is requested, the buyermust either request a return through the eBay hassle free return program, orcontact me for approval PRIOR to sending an item back. Typicallyreturns are only accepted if the item is returned new and unused, or in theexact condition it was sent to you in. Not all situations are the same, ifyou have any questions about returns please contact me before sending the itemback and we can work something out. **********Thank you again for your business!!HAPPY SHOPPING! **********Ifyou cannot leave all 5 star ratings please contact me so I can fix the problem!